Be Informed staff regularly publish in professional journals and other media. These publications include:
Government needs to let go of processes
In iBestuur magazine number 6 of April 2013, an article was published on the inescapable network society titled "Government needs to let go of processes".
The network society is inescapable. In the article Jeroen van Grondelle and Jan Willem Boissevain, respectively Research Director and Managing Director Benelux at Be Informed talk about what this means for the government. The service government needs to let go of its time-honored hierarchy and fixed processes and should focus on the rules.
The article in full: Overheid moet processen loslaten (Dutch)
Faster innovation with rule-based BPM
In Business Information Magazine of March 2013, an interview with Jeroen van Grondelle, research director at Be Informed, was published. The publication can be read online here.
In situations with little variability and much stability you are fine with pre-thought and pre-defined processes, says Jeroen. But in today's network economy, more and more situations require flexibility. So it's time to make way for semantic model-driven processes.
The interview: Faster innovation with rule-based BPM
Dutch frontrunners in global E-government
According to the 2012 United Nations E-government Survey rankings, the Netherlands rank first among European countries, and second worldwide. Be Informed is proud to have contributed considerably to this success.
Publication in full: Dutch frontrunners in global E-government
The UN report in full: E-Government Survey 2012 - E-Government for the People
Be Informed business process platform
Managing 65,000 business rules and 50 major changes per year. Setting up a countrywide complex value chain that enables all citizens to apply for all infrastructure and environmental permits. Going live with a complex tax system for a complete island within just a few months. Running millions of uniquely determined health benefits through a single process. Completely innovating the pension application and payment process. Be Informed’s next generation business process platform enables any administrative organization to dramatically improve productivity, agility, and customer orientation.
Business (Re)design with Be Informed
Be Informed implementations prominently feature something called a business design. It is a graphical representation of what an organization does. In short, a business design outlines an organization’s business operations in a single diagram. It includes stakeholders, registrations, the various case types, interactions, channels, products, and so forth.
Model-driven business applications: just add rules
“Just add water” is a well-tested recipe for consumer goods and medication. All the nutrition, vitamins and active ingredients are there, and it is up to the consumer to mix it to their taste and needs. Model-driven business applications work in very much the same way. They contain all the standard components and structures to get you started quickly, but they continuously reconfigure to adapt to specific strategic, customer or regulatory requirements.
Solutions paper: Model-driven business applications: just add rules
Case-oriented approach IT-projects in Public Sector
Within the Public sector, there is a world to be gained by another approach to IT projects, says Frank Buytendijk of Be Informed. By thinking in similarities instead of differences, governments can achieve constructive and successful solutions, he says. ‘The question is not why projects fail, but what we can learn from projects where you hear little about: the successful projects.’
The article in full: Van fouten kun je leren, maar van successen nog meer (Dutch)
Source: Public Mission, 2012. www.pm.nl
The Post-moderne CIO
During their annual Symposium, Gartner introduced three important themes: we live in the era of post-modern business, CIOs need to embrace the principle of creative destruction and we need to look for simplicity.
The best way forward lies not so much in fighting complexity, but learning how to handle it.
The Post-modern CIO, ICT~Gala paper, December, 2011
Public Policy Making - The 21st Century Perspective
Over the past decades, many reforms in government have been aimed at increasing efficiency, effectiveness and value for money with very little focus on the actual policy process and the way it affects the ability of policy makers to meet the needs of constituents in an increasingly complex, uncertain and unpredictable world. However, if this core process were to be modernized, it would yield considerable economic and social benefits, including enhanced productivity, openness, transparency. This book provides a thorough analysis of the importance of modernizing and synthesizing the policy making process.
The New World of Work
Much has been written on The New World of Work, but how do organizations implement this new way of working? What aspects of the organization are touched? In De Kunst van Het Nieuwe Werken | Ervaringen @dewerkpraktijk, 19 organizations -including Be Informed- present their best practices.
De Kunst van het Nieuwe werken (dutch)
Process management in administrative factories is lagging behind
Be Informed has combined its views on business processes in a business process platform, despite the general assumption that business processes are well taken care of. “That may be true for the industry,” says CEO Rik Hoogenberg, “but once you take a close look at what we call the administrative factories, you’ll get the fright of your life.”
Procesbeheer in administratiefabrieken blijft achter, Automatiseringgids, April 1, 2011 (Dutch)